The Multi-Door Courthouse
A framework for intelligent dispute triage and resolution in the Indian justice system
India
The Multi-Door Courthouse is a model of justice envisioned by Professor Frank Sander of Harvard Law School in 1976: instead of routing every case automatically to a traditional, adversarial trial, a centralised intake centre diagnoses the conflict. Specialists then direct the parties to the most appropriate "door" for their specific situation. These options include:
- Mediation — facilitating voluntary, mutual agreements
- Arbitration — using a neutral third party to issue a binding decision
- Early Neutral Evaluation — providing expert legal assessments to spur settlements
- Traditional Litigation — proceeding to a standard trial if alternative methods fail
By integrating these ADR tracks, the model drastically reduces court backlogs, lowers legal expenses, accelerates resolutions, and helps preserve ongoing personal or business relationships.
In December 2025, Chief Justice of India Hon'ble Mr. Justice Surya Kant advocated for this concept, calling for a shift "from a culture of adjudication to a culture of participation." This proof of concept reimagines the Multi-Door Courthouse in a new light — with Online Dispute Resolution and ODR Institutions as a complementary layer woven into the framework alongside its traditional pathways.
- Click a door on the courthouse to instantly route a case to that pathway and see the legal basis, mechanism, and timeline.
- Select a dispute type from the bottom-left panel to trigger the full animation — watch a case travel from filing through the Registry to its door.
- The Registry checklist (centre panel) shows the five triage criteria examined for each dispute, colour-coded green, red, or amber.
- The Routing Outcome panel (right) details the legal basis, procedural mechanism, timeline, and finality of the routed pathway.
- The stat strip above tracks cases routed and updates the live docket relief percentage — showing the reform argument in numbers.