Online Dispute Resolution Standards adopted by Presolv360


While online dispute resolution (“ODR”) standards, principles and notes are of a non-binding nature and relate to online dispute resolution systems in general, they provide boilerplate parameters while using information technology for resolving disputes online.

For the purpose of Presolv360’s ODR platform (“Platform”), we have referred to:



Presolv360, on the Platform, has implemented appropriate safeguards to prevent unauthorized access to any party’s information or documents and to maintain data security. Presolv360 employs encryption technology for protecting sensitive information. However, electronic mails or other electronic means of communication may not be encrypted and it is recommended that parties do not communicate any confidential information through the aforementioned means. Presolv360 follows generally accepted industry standards to protect the information and documents submitted on the Presolv360 Platform. However, no method of electronic transmission or storage is 100% secure. While Presolv360 strives to use commercially acceptable means to protect the information and documents of the parties, Presolv360 cannot guarantee its absolute security and assumes no liability or responsibility for disclosure of any party’s information due to errors in transmission, unauthorized third-party access, or other causes beyond Presolv360’s control. The parties play an important role in keeping its information secure. Parties should not share its account information with any third party. Presolv360 shall not be liable for any loss or damage caused by the use of third-party applications by the parties.



Locate us

Mumbai, India

Write to us


Presolv360 is not a law firm and does not provide legal advice. The use of any materials or services is not a substitute for legal advice. Only a legal practitioner can provide legal advice. A legal practitioner should be consulted for any legal advice or matter. No Attorney-Client relationship is created by use of these materials or services.

Stay Connected